If you manage a website, a mobile app or a software platform you know that reporting bugs to your dev team is a part of life. But, did you know that it could be way easier and more efficient if you knew the best way to do it?
Get ready, we’re about to blow your mind.
First, you might be asking: "Why does it matter?" Certainly a reasonable question. Because it might seem like reporting the problem ASAP is the only requirement for fixing it. But, if your bug report is simply “This thing doesn’t work,” your dev team has to figure out all the details and it wastes time they could be spending fixing the problem. And, if you are paying external devs, that is costing you more time AND money.
Follow this simple guide to report bugs and your devs will think you are super smart and tech-savvy. (Ok, maybe not, actually, but you’ve got a shot.)
We’ve also put together a bug tracking spreadsheet you can find here. Feel free to make a copy and track your bugs or conduct website QA like a boss.
You might also find that your web developer wants more or less information - or that simple issues require simpler reporting. That’s all good. The most important thing is to be consistent and use a process everyone agrees on. Cool?